TATOC Consumer Helpline

Email: info@tatocconsumerhelpline.eu

UK Helpline: 0845 230 2430 | 0345 230 2430

  • Timeshare exit
    in: featured  | 

    Timeshare exit: advice from the Helpline

    TATOC Consumer Helpline manager Mark Caldicott looks at timeshare exit routes as he reports an increase in calls to the Helpline from owners looking to relinquish their ownership. For a variety of reasons, it happens that timeshare owners no longer wish to, or are able to, continue with their ownership. In many cases, family and friends have no interest in…


Press Release from TATOC Accredited Resort

PRESS RELEASE Popular timeshare and self-catering holiday resort Club Las Calas, Lanzarote, announces the introduction of a digital marketing campaign and the launch of its upgraded and improved website: www.clublascalas.com   Tuesday, May 17, 2016  Puerto del Carmen, Lanzarote: Club Las Calas announced today the launch of a digital marketing campaign aimed at increasing holiday rentals and timeshare owner sales…

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  • consumer-alert

    Cold callers who use ‘withheld’ numbers will face fines of up to £500,000 in the latest government crackdown

      Pests to be given huge fines should they hide behind anonymous numbers Government crackdown on cold callers set to be announced by minister As of 16th May 2016, UK companies must display number even if calling from abroad Ofcom estimates there are 4.8 billion nuisance calls in the UK every year  Cold callers hiding behind withheld numbers will face…

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  • Sharetime timeshare magazine winter 2015

    Timeshare magazine, Sharetime, published by TATOC

    The winter issue of timeshare magazine, Sharetime, has been published by TATOC, the leading consumer association representing timeshare owners and resort committees across the UK and Europe. “This is our 23rd edition and the last for 2015. It will be the issue distributed to delegates at the upcoming TATOC conference in March – so it had to be packed with…

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  • TATOC Consumer Helpline

    TATOC Consumer Helpline assists consumers recover over £104,000

    In October 2015, the TATOC Consumer Helpline received reports from consumers that £118,896 had been lost as a result of sales, marketing and other practices by a variety of businesses. The largest amount (£56,672) was lost to sales and marketing activity of non-timeshare products. This was followed by sales and marketing for timeshare products with £29,400 reported lost. Other activities…

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  • thank_you_400_clr_4252

    Testimonial: Mary G Taylor

    Testimonial: Mary G Taylor I last emailed you on the 30th October 2014 to thank yourself, for your assistance, advice and encouragement to persevere in my quest to relinquish my timeshare ownership. I am delighted to say that I received confirmation that my contract was terminated on the 21st of September 2015. It has been a long haul but worth…

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  • images

    Privileged Club Limited Company number 08451066

    Privileged Club Limited Company number 08451066   The Privilege Club Limited went into voluntary liquidation on the 14th April 2016 and has ceased trading. Timeshare owners who were members of The Privilege Club Limited and need further information please contact liquidators   Andrew Fender Sanderlings Sanderlings House Springbrook Lane Earlswood Solihull B94 5SG   Email: Info@sanderlings.co.uk Phone: 01217069320

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  • TATOC Consumer Helpline survey

    Helpline survey launched by TATOC

    TATOC Consumer Helpline survey launched The TATOC Consumer Helpline was established in 2008 to address the increasing activities of rogue companies and fraudulent practices that were preying on timeshare owners and damaging the reputation of genuine timeshare businesses. The Helpline receives more than 1,000 calls each month and averages around 100 contacts every week. Around 80 per cent of contacts…

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  • TATOC Christmas office hours

    Helpline Christmas office hours

    The TATOC Consumer Helpline Christmas office hours are as follows: The Helpline will close for the holiday season at 5pm on Wednesday, 23rd December. The office will remain closed from Thursday, 24th December through to 28th December and will re-open on Tuesday, 29th December with normal office hours (9am to 5pm). The office will open on Thursday, 31st December from…

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  • Sharetime magazine

    New-look Sharetime magazine website unveiled

    TATOC, the Timeshare Association, has unveiled a new-look Sharetime magazine website featuring a fresh and clean, mobile friendly design and a new logo. The Sharetime magazine is TATOC’s in-house publication, written for timeshare owners by timeshare owners. While the magazine itself is published quarterly, the website is regularly updated with timeshare, travel and industry news and the latest consumer reports…

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Physical Address:
Manchester House
84 -86 Princess St
United Kingdom
M1 6NG

Registered Address:
South Street
EX13 5AD

Contact Details

E: info@tatocconsumerhelpline.eu
T: UK Helpline: 0845 230 2430 or 0345 230 2430

Registered in England no: 08393380

A Company Limited by Guarantee

TATOC Consumer Helpline is a charity registered with the Charity Commission registered no: 1158892

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