TATOC Consumer Helpline

Email: info@tatocconsumerhelpline.eu

UK Helpline: 0845 230 2430 | 0345 230 2430

While we hope that the TATOC Consumer Helpline website will provide you with all the information you need, there are other organisations that can help you if you think you have been scammed – or even stop you being scammed.

Listed below are some of the organisations TATOC recommends. If you know of any more, please use the comment box at the end.

Many of these bodies already work with TATOC so if you are at all concerned and have a timeshare-specific query, contact the TATOC Consumer Helpline first on: 0845 230 2430.

Telephone Preference Service


The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

Trading Standards


This service is provided on a local level. Visit the website above to find your local office.

Citizens Advice Bureau

England: http://www.adviceguide.org.uk/england/consumer_e.htm

Northern Ireland: http://www.adviceguide.org.uk/nireland/consumer_ni.htm

Scotland: http://www.adviceguide.org.uk/scotland/consumer_s.htm

Wales: http://www.adviceguide.org.uk/wales/consumer_w.htm

Brings you the self-help you need to solve your problems. Citizens Advice Bureaux offer free, confidential, and impartial advice from over 3,500 locations.


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Physical Address:
Manchester House
84 -86 Princess St
United Kingdom
M1 6NG

Registered Address:
South Street
EX13 5AD

Contact Details

E: info@tatocconsumerhelpline.eu
T: UK Helpline: 0845 230 2430 or 0345 230 2430

Registered in England no: 08393380

A Company Limited by Guarantee

TATOC Consumer Helpline is a charity registered with the Charity Commission registered no: 1158892

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