The TATOC Consumer Helpline has added a new timeshare consumer guide (Guide 63) for Diamond Resort International points owners looking to sell or resign their points ownership.
The full guide can be read and downloaded here: Guide 63
The Guide 62 for Diamond Resort weeks owners looking to resign their weeks ownership has also been updated and can be read and downloaded here: Guide 62
The TATOC Consumer Helpline guides are written and regularly updated by the TATOC team to reflect changes in legislation and company policy.
TATOC, the Timeshare Association, is celebrating its 25th anniversary in 2014. The TATOC Consumer Helpline is TATOC's flagship service providing advice, support and information to timeshare owners and the general public. If you have a question about timeshare, don't hesitate to contact the Helpline team.
Money recovered Jan – Oct 2016
*This is the amount of money that the Helpline has been able to assist clients reclaim if all advice has been followed.
— December 20, 2016
TATOC Consumer Helpline Christmas Opening Hours Friday 23 December – 9am to 5.00pm Sunday 25 December – Closed Monday 26 December – Closed Tuesday 27 December – Closed Wednesday 28 December – Closed Thursday 29 December — Closed Friday 30 December – Closed Saturday 31 December to Monday 2 January – Our office will be closed for…
— March 18, 2014
Looking for timeshare advice? Think you have been scammed and need help claiming it back? Want to find a reputable timeshare resale company? Then the TATOC Helpline Consumer Guides will be able to help. TATOC has put together a number of consumer guides on a range of topics which you can read online or download. You can view the full…
— March 18, 2014
The TATOC Consumer Helpline has launched a new LiveHelp function on their website for those who prefer to communicate online rather than telephone or email for assistance and support. The live support function will be open during working hours (Monday to Friday, 9am to 4:30pm) and opens a direct line of communication with website visitors. It will allow the Helpline…